Who we are
Clarity Site Services Ltd is a UK-based specialist intervention company. We are registered in England & Wales (company number 17265592) and registered with the Information Commissioner's Office (ICO) for data protection purposes.
If you have any questions about this policy, please contact us at jonny@claritysiteservices.co.uk or by phone on 07415 387862.
What information we collect
When you use our contact form or get in touch by email or phone, we may collect:
- Your name and contact details (email address and phone number)
- The organisation you represent, if applicable
- Information about the situation you are describing
- Any other details you choose to share with us
We do not ask for sensitive personal data through our website unless it is necessary to understand your request. Please avoid sending information such as full medical records, detailed mental health information, or financial data unless we specifically request it during a formal referral process.
How we use your information
We use the information you provide to:
- Respond to your enquiry or referral
- Assess whether we can support your situation
- Arrange initial consultations, assessments or visits
- Keep a record of our communication and any agreed next steps
- Comply with legal and safeguarding obligations where required
We do not sell your information or use it for marketing purposes. We do not share your details with third parties unless we need to do so to carry out our work safely and lawfully, or with your explicit consent.
Legal basis for processing
We process personal data on the basis of legitimate interests, consent, or legal obligation, depending on the situation. For example, we may process safeguarding-related information under our legal and professional duty to protect vulnerable adults.
How we keep information safe
We handle all personal information securely. Our records are stored using systems that are password-protected and access is limited to authorised staff. We retain records only for as long as necessary for professional, legal and insurance purposes.
Your rights
You have the right to:
- Ask for a copy of the information we hold about you
- Request correction of inaccurate information
- Ask us to delete your information in certain circumstances
- Object to or restrict how we use your information
- Withdraw consent at any time, where consent is the basis for processing
To exercise any of these rights, please contact us using the details above.
Cookies and analytics
Our website does not use tracking cookies or third-party analytics. If this changes in the future, we will update this policy and ask for your consent where required.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the effective date noted below.
Last updated: 23 September 2026.
Get in touch
If you have any questions about this privacy policy or how we handle your data, please contact us.